Shipping policy
Run-N-Brunch Shipping Policy
Order Processing
Most Run-N-Brunch merchandise is made to order. Please allow time for your order to be produced and prepared for shipment before it leaves the fulfillment facility.
Shipping Rates
Shipping charges are calculated and displayed at checkout based on the products in your order and delivery destination.
Estimated Delivery
Delivery times vary based on the product, destination, fulfillment location, and shipping carrier. Any delivery estimates provided during checkout are estimates and are not guaranteed.
Orders containing multiple products may arrive in separate packages because items may be fulfilled from different locations.
Tracking
When tracking is available, you will receive shipping confirmation and tracking information using the email address provided at checkout. Please allow time for tracking information to update after your order ships.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your information carefully before submitting your order.
If you notice an address error after placing your order, contact Run-N-Brunch as soon as possible. We will make every effort to assist, but changes cannot be guaranteed once an order has entered fulfillment or shipped.
Lost, Delayed, Damaged, or Missing Packages
If your tracking information shows unusual delays, your package appears to be lost, or your order arrives damaged, please contact Run-N-Brunch with your order number and details about the issue. We will review the shipment and help determine the appropriate next steps.
If tracking shows that your package was delivered but you cannot locate it, please check with household members, neighbors, your local carrier, and any secure delivery areas around the delivery address before contacting us.
Claims involving lost or missing shipments will be reviewed based on the available tracking and delivery information.
International Orders
International shipping availability and rates are shown at checkout. International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. Where applicable, these charges are the responsibility of the recipient.
Questions About Your Order
For questions regarding shipping or delivery, please contact Run-N-Brunch through the contact information provided on our website and include your order number.